Frequently Asked Questions

Ciao Transfer > Frequently Asked Questions

CiaoTransfer FAQ - Have questions about our private transportation services?

We’ve compiled a list of the most common inquiries in our CiaoTransfer FAQ to help make your experience smooth and stress-free. From booking details to vehicle options and payment methods, find all the answers you need in one place.

CiaoTransfer FAQ

Check out our FAQ section to ensure a seamless and worry-free journey with us!

CiaoTransfer FAQ is designed to address common inquiries, but we know every traveler is different. If your question remains unanswered, we’re here to provide personalized assistance. Please use our contact form to tell us more about your specific needs, and we’ll get back to you with tailored solutions. We’re dedicated to making your CiaoTransfer experience seamless and enjoyable.

  • Professionally Trained Chauffeurs
  • Transparent Rates Included Taxes
  • Door-to-door Transfers
How do I find my driver at the airport or port?

At the airport (Fiumicino or Ciampino):

After you've collected your luggage from baggage claim, please follow the signs directing you to "NCC Limo Service." These signs will lead you directly to our designated meeting point within the arrivals hall. Your driver will be waiting for you there, holding a welcome board clearly displaying your name. For official airport information, you can check Fiumicino Airport

At the port (Civitavecchia):

Upon disembarkation from your ship, your driver will be waiting for you directly at the pier, just by the ship. They will be holding a welcome board with your name on it, making them easy to identify.

  • In both cases, we recommend keeping your phone turned on and readily available, in case your driver needs to contact you.
  • We strive to make your pickup as smooth and efficient as possible.
  • Our staff will check flights and organize your arrival or departure
  • You don't need to worry about driving.
  • We can provide a efficient route, and proper directions.

What payment methods do you accept?

Payment Methods

CiaoTransfer provides flexible payment options to accommodate your preferences. We accept all major credit cards, secure online payments through Stripe and PayPal, and cash payments for added convenience. Select your preferred method at the time of booking.

  • Credit Cards
  • Paypal
  • Stripe
  • Cash

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Valid for transfers taking place until April 30th.

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